Consumer Banking Product Manager - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Branch Network Product team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product innovation strategy and vision that can explore how next-generation technology can better support on sales teams in providing value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Develop and maintain the product strategy and roadmap for the Customer Relationship Management (CRM) and Salesforce platform, ensuring alignment with business goals and customer needs.


* Collaborate closely with key stakeholders and support cross-functional teams, including sales, marketing, IT, and customer support, to gather requirements and ensure successful product delivery.


* Prioritize and manage the development of new features and enhancements, ensuring they meet user needs and improve the overall customer experience.


* Analyze product performance and user feedback to identify areas for improvement and drive continuous enhancements.


* Provide training and support to end-users and internal teams to ensure effective utilization of the Salesforce platform.

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Demonstrated knowledge of modern technology concepts including cloud computing and generative artificial intelligence and their application


* Salesforce Expertise: Strong understanding of Salesforce CRM, includ...