Banquet Captain

About Us

At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.

Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.

What truly sets us apart is our people.

We believe that our success begins with an engaged and empowered team.

That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive.

With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future.

Discover how far your potential can take you.

Join us today.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties and Responsibilities


* Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.


* Check room set-up to see that BEO directions are completely followed.

Ensure that all public areas are neat and clean.


* Make contact with group representatives.

Explain how to make contact if needed throughout function.


* Communicate all BEO changes to catering office and affected departments.


* Coordinate with banquet staff set-ups, changes, and time schedules for all functions.


* Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.


* Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.


* Recap all banquet checks at end of each day and turn in to Night Audit.


* Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills:


* Hotel experience preferred.


* Superior communication skills to provide information and associated services to hotel management and guests.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


* Ability to work effect...