Lead Solutions Analyst - Business Process Engineering

Lead the forefront of innovative solutions analysis in a dynamic tech environment, driving success through expertise in data analytics and technical program delivery.

As a Lead Solutions Analyst in Corporate Technology and Regulatory Controls & Ops Risk Tech, you will play a central role in driving the success of our technical program delivery.

Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers.

Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions.

You will make data-informed decisions and provide strategic insights to support key business initiatives.

As a technical subject matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job Responsibilities


* Collaborate with lines of business and a wide range of stakeholders to capture current state business processes, identify pain points, and define target state business processes along with associated system features to achieve business objectives.


* Independently assess and document business processes using BPMN, leveraging all inputs (existing documents, working group user inputs, 1:1 meetings).


* Lead workshops and brainstorming sessions with senior stakeholders across business and technology to elicit, document, and validate business processes and data flow requirements, ensuring alignment and developing innovative and feasible solutions for business challenges.


* Lead the elicitation, documentation, and validation of business processes and data flow requirements, while designing and documenting new or revised processes to ensure they are efficient, controlled, scalable, and aligned with stakeholder expectations and business objectives.


* Utilize advanced data analytics techniques to extract insights from large, diverse datasets, driving data-informed decision-making and supporting key business initiatives.
Model the design and implementation of technical solutions, ensuring seamless integration with existing systems and infrastructure.


* Demonstrate expertise in product usage analytics, with the ability to set up, track, and optimize product design by analyzing and interpreting observed user behavior to enhance user experience and drive business outcomes.


* Utilize methodologies such as Six Sigma, Lean, or Agile to optimize processes and drive transformation.

Participate in Agile/Scrum ceremonies and capture/track work in Jira.


* Assist with planning, facilitating effort estimation, monitoring program progress, and proactively identifying dependencies and potential risks/issues with suggested mitigation plans.


* Complete status reports and facilitate status and sta...