Supervisor (Monday-Friday 7:30am–4:00pm)

Set Pay Rate: $21.19 USD Shift: Monday to Friday 7:30am-4:00pmJob Summary:Responsible for ensuring that Custodians and Lead Workers perform cleaning and building services according to contract specifications and company directives.

Supervises cleaning and floor care services operations and logistics; interacts as a company representative between crew leaders and customers; ensures contract tasks are completed to standards; enforces quality plans and practices within the operational teams.

Position requires strong leadership, management, and interpersonal skills with clear compassion and respect for employees and persons with disabilities.

Essential Functions:


* Complies with all Agency policies and procedures and follows contract specifications


* Keeps up with contract changes, modifications, and provisions


* Reads, writes, and speaks (communicate and relate information) English


* Supervises daily operational performance to comply with contract Terms and Conditions, Performance Work Statement, Frequency of Services, and all special projects required or requested under Inventory Building and Services


* Reviews and analyzes Daily/Weekly Workload Schedule (D/WWS) for accuracy, coordination, and synchronization of requirements by Technical Exhibit (TE)


* Reviews and maintains accurate Daily Workload Schedules of contractual services completes/not completed reports


* Maintains daily electronic records of the Non-Completed Services and records reason for non-contractual compliance by TE in coordination with site management


* Supervises operation daily plans to meet all contractual requirements and internal daily capabilities


* Supports site management in accomplishing all daily custodial activities, periodic custodial activities, and special projects


* Reviews internal calendars on a monthly basis for operational synchronization, time management analysis, and statistical studies to continue operational productivity and performance improvements


* Maintains and reports Daily and Weekly Performance and Productivity on advanced Excel Spreadsheets of the SQFT completed and not completed by workday


* In coordination with site management, reviews the daily operation reports required by Ft.

Bragg Dept of Public Works (DPW) for accuracy and validation


* Assists with any staffing coordination, synchronization, or challenges that can affect the operational performance in case of APM or PM absences


* Assists with the supervision of team performance levels and capabilities to adequately conduct the contractual operational requirements by day per team


* Assists management to ensure operational and logistics supply capabilities are appropriate to meet contract requirements


* Presents ideas and recommendations to management based on contract needs


* Maintains effective, efficient, and positive relationships with coworkers, customers, and government staff


* Ensures customer sat...