Commercial Card Senior Product Associate - Payments

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Commercial Card, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.


* Consider and plan for upstream and downstream implications of new product features on the overall product experience


* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyze, track, and evaluate product metrics including work to time, cost, and quality targets across the product development life cycle


* Assist in assessing financial performance of products and strategies


* Contribute to fact-based business assessments to identify opportunities and inform decisions


* Assist in analyzing contractual cost structures of key partners


* Communicate with internal and external partners to understand needs and priorities


* Stay informed about industry trends to identify areas of opportunity


* Deliver reporting that provides key insights into business performance


* Build visuals and narratives based on observed/measured data

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery, requirements definition and business case development


* Developing knowledge of data analytics and data literacy


* Good communication skills to engage with team members and stakeholders


* Ability to develop collaborative relationships with partners


* Strong organizational skills to help manage successful execution


* Proficiency in MS Excel and PowerPoint


* Ability to work in a dynamic environment and manage ambiguity


* Working knowledge of SQL or Alteryx


* Comfortable in fluid, ambiguous environment

Preferred qualifications, capabilities, and skills


* Experience working in a matrixed organization


* Bachelor's degree in engineering, finance, business or similar experience


* Interest in the payments industry and willingness to learn

JPMorganChase, one of the oldest financi...