Senior Associate, Product Manager

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Deposit Services and Fees Insights team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Leads the development and delivery of various recurring analytics and reporting initiatives


* Presenting analytics findings to senior leaders through data visualization and storytelling techniques that drive understanding and action


* Owns ad-hoc analyses to evaluate the implications of potential product or fee modifications, ensuring informed decision-makin g

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Bachelor's degree in a quantitative or related field


* Mastery level skills in Excel, PowerPoint, and SQL


* Demonstrated ability to analyze and solve problems, innovate, and think creatively


* Strong verbal and written communication and presentation skills


* Proven ability to query large amounts of data to solve highly complex problems

Preferred qualifications, capabilities, and skills



* Experience with other analytics languages or tools such as SAS, Python, Tableau, Teradata, or Alteryx


* Background in financial services or similar industry

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, l...