Teller

Location:  Madison, SD
Shift: M-F 8AM - 5:30PM
Job Schedule: Full-Time
Company: First PREMIER Bank

About the Role
Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service.

Job Duties and Responsibilities 


* Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.


* Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).


* Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.


* Review account information, help customers with problems or questions and keep customer information current using internal systems.


* Perform the branch opening and closing duties independently.


* Manage a cash drawer and balance it daily according to teller performance standards.


* Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.

Skills and Qualifications 


* Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.


* Understand and effectively use standard office equipment and software packages to support business processes.


* Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.


* Conduct oneself in a manner that promotes trust in the individual and the organization.


* Cooperatively interact with co-workers to promote an effective and productive work unit.


* Effectively manage time to ensure prompt completion of tasks and duties.


* Must have excellent interpersonal skills; clear and effective verbal and written communication skills.


* High school diploma or equivalent is required.


* Basic computer skills, cash handling, customer service and/or banking experience is preferred.

Competitive Benefits Package


* Full medical benefits when working 20+ hours per week


* Traditional and High Deductible health plan options available


* FREE dental and vision coverage


* Generous Paid Time Off plans


* 401(k) – dollar-for-dollar match up to 5% of total compensation


* Special discounts and offers for events at the Denny Sanford PREMIER Center


* PREMIER Wellness Program


* Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year


* Fun Employee Parties

Our Culture


* Emphasis on personal success, respect, health, wellness, fun and giving back


* Employees are rewarded, valued, and celebrated for hard work


* Various Career adva...