Overnight Shift Manager (9:30pm - 6:30am)

Salary: $81,087.61Shift: 9:30pm-6:30am (Friday - Tuesday)Job Summary:Administers all aspects of the custodian contract at assigned site for assigned shift.

Position requires strong interpersonal skills and compassion and respect for persons with disabilities.


* Complies with all Agency policies and procedures and follows contract specifications


* Establishes and maintains positive relationships with government facility staff


* Accepts service requests and with CA approval provides service based on agreement


* Manages the performance and time schedules of the supervisors responsible for the cleaning crews for assigned area and shift


* Assigns and oversees the accomplishment of project work given to supervisors


* Trains and inspects the work of supervisors to ensure their performance supports satisfactory completion of contract requirements


* Performs quarterly evaluations on supervisors to ensure satisfactory performance of contract requirements that the Project Manager and Chimes Human Resource Officer policies and procedures are adhered to


* Inspects work assigned to custodial staff to ensure it has been completed in accordance with prescribed schedules/time lines


* Observes, manages, and provides feedback to all staff to ensure accurate job completion


* Personally observes work performed during assigned shift


* Ensures shift work assignments meet or exceed contract requirements.

Makes necessary changes in custodial staff/work force to complete all work assignments according to time lines and schedules


* Identifies sub-standard cleaning procedures, processes, and misuse of materials and assists in correcting any deficiencies found


* Takes necessary steps/action to improve the quality of work that is identified by MAA Inspectors or Reports as substandard/unsatisfactory and ensures that corrective actions taken to fix deficiencies


* Designs training programs and implements new/improved procedures to correct any deficiencies


* Trains supervisors on how to process personnel paperwork.

Manages, reviews, edits, and if necessary, corrects the paperwork completed by supervisors as it relates to employees attendance, overall work performance, employee communications, incident reports, leave slips, return back to work issues, coordination of shift transfers, and any other paperwork that may be written during the course of the work day


* Ensures supervisors and other staff accurately complete and submit vital daily, weekly, and monthly reports required by either Chimes or MAA


* Assists with new employee onboarding to include time card & uniform requests and badging application


* Reviews and submits leave request daily


* Reviews time and attendance weekly


* Ensures all correspondence is quality reviewed before sending it to the Project Manager


* Ensures timely, accurate completion of evaluations and employee communications


* Implements and manage...