IT Vendor Management Analyst

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
031757 IT Vendor Management Analyst (Open)

Job Description:

Job Description:

Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 35 countries and 200-plus locations.

Our Vision

Be the best performing customer service company in the world.

Our Purpose

We create packaging solutions for life’s essentials.

Role overview

The IT Vendor Management Analyst is responsible for supporting the lifecycle of IT vendor relationships, including vendor selection, contract negotiation, performance monitoring, and risk management.

This role ensures that vendors deliver maximum value to the organization while complying with contractual obligations and internal policies.

Key Responsibilities:


* Vendor Evaluation & Selection
+ Assist in the evaluation and selection of IT vendors based on business needs, cost-effectiveness, and risk profile.
+ Support RFP/RFI processes and vendor due diligence.



* Contract Management
+ Review and track IT vendor contracts, ensuring terms and service levels are met.
+ Collaborate with legal and procurement teams to negotiate favorable terms.


* Performance Monitoring
+ Monitor vendor performance using KPIs and SLAs.
+ Support regular vendor reviews and escalate issues as needed.


* Risk & Compliance
+ Identify and mitigate risks associated with third-party vendors.
+ Ensure compliance with internal policies, data privacy regulations, and industry standards.


* Financial Oversight
+ Track vendor spend and assist in budgeting and forecasting.
+ Analyze cost-saving opportunities and support invoice reconciliation.


* Stakeholder Collaboration
+ Act as a liaison between IT, procurement, finance, and business units.
+ Provide reporting and insights to support strategic vendor decisions.

Qualifications:


* Bachelor’s degree in Information Technology, Business Administration, or a related field, or 2–4 years of experience in IT vendor management, procurement, or contract administration.


* Good understanding of IT products, services, and vendor contracts.


* Excellent analytical, communication, and negotiation skills.

Preferred Qualifications:


* Familiarity with vendor risk management frameworks and compliance standards (e.g., GDPR, SOC 2).


* Proficiency in Microsoft Excel, PowerPoint, and vendor management tools (e.g., Ivanti, Coupa, OneTrust).

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