Digitization Specialist

SRC, Inc.

is currently seeking a Digitization Specialist.

The selected candidate will be self-motivated and technically capable Records Management and Digitization Specialist to join a team supporting the development and maintenance of Electronic Records Management Services.

What You'll Do



* Utilize a system that provides a modern, secure, and compliant platform for the storage, search, audit, and lifecycle management of both permanent and temporary records in accordance with regulatory guidance.

The selected candidate will play a key role in a digitization initiative, scanning and ingesting physical documents into a Commercial Off-the-Shelf (COTS) records management solution (FEITH)


* Scan physical paper documents for digital storage and prepare them for ingestion into the Electronic Records Management application


* Set up and configure landing directories and file cabinets in FEITH with appropriate A-Z metadata fields


* Review scanned documents to verify successful Optical Character Recognition (OCR) and resolve scanning issues


* Configure user access and permissions, ensuring proper metadata is applied for records management


* Perform initial system configuration to ingest the records with guidance and support from an experienced COTS product team


* Test ingested records and troubleshoot issues independently or with team support


* Work directly with customers to understand requirements, provide updates, and resolve issues.


* Collaborate with the customer and internal team members to ensure smooth implementation and continuous improvement

What You'll Bring



* An active TS/SCI with CI Polygraph clearance is required


* Bachelor's degree and 10 years of experience in software development/engineering and 8 years of experience supporting the specific COTs technology product (e.g., Windows, Java, SQL and/or SQL Server, etc.).

16 years of experience may be substituted in lieu of a degree


* Experience with records management systems such as FEITH or other COTS solutions


* Experience with digitization or electronic document management processes


* Strong attention to detail and ability to verify document integrity post-scanning


* Basic technical aptitude with the ability to perform system configurations and troubleshoot errors


* Comfortable working independently while leveraging a knowledgeable team for support


* Strong communication and interpersonal skills, especially in customer-facing roles


* The ability to think creatively and analytically to solve technical and operational challenges

Ways to Stand Out - Preferred Requirements



* Understanding of metadata and permissions management in document management systems


* Familiarity with compliance requirements for records retention and disposition


* Ability to think creatively and analytically to solve technical and operational challenges


* Previous experience working directly with governme...