Senior Manager, Last Mile Operations

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation range for this role is : $85,000 - $95,000.

As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations.

You’ll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.

What your day-to-day will look like:



* Ensure compliance with specified contract metrics



* Maintain high standards for all operational activities



* Hire, train, develop and appraise staff effectively; develop a contractor base team



* Direct and guide front line management staff



* Manage contract drivers who are operating up to 7 days per week in multiple regional locations



* Build relationships with customers to ensure continuous operating improvements



* Oversee P&L



* Work with national sales team to facilitate new avenues of growth

What you’ll need to excel:

At a minimum, you’ll need:



* Bachelor’s degree or equivalent related work or military experience



* 5 years of operations experience



* Experience with Microsoft Office (PowerPoint and Project)

It’d be great if you also have:



* Supervisory experience in a transportation/supply chain environment



* P&L experience



* Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees



* Excellent analytical, communication and time management skills

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.

We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits



* Competitive pay



* Paid time off includes: 9 holid ays, Earn up to 15 days PTO, 40 hours bereavement leave, 8 hours volunteer time, jury duty, at least 2 weeks family bonding leave, 40 hours prenatal care leave, 40 hours COVID-19 leave



* 401(k) with up to 4% company match



* Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accident and personal loss, business travel, legal services



* Employee Assistance Program (EAP)



* Tuition reimbursement, adoption assistance



* Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Sp...