Global Vision Deliver Sr Project Mgr, Cx

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Project/Program Management Group

Job Sub Function:
Project/Program Management

Job Category:
Professional

All Job Posting Locations:
Jacksonville, Florida, United States of America, US014 MA Raynham - 325 Paramount Dr, US052 OH Cincinnati - 4545 Creek Rd, US065 NJ Raritan - 700 Route 202 S, US251 PA West Chester - 1230 Wilson Dr, US331 CA Irvine - 31 Technology Dr

Job Description:

Johnson & Johnson Vision is recruiting for a Global Deliver Senior Project Manager, Customer Experience preferably located in Jacksonville, FL – other US J&J locations to be considered.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements.

While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Ireland & Czech Republic - Requisition Number: R-027757

United Kingdom - Requisition Number: R-027758

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges.

Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life.

Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

Role Overview:

We are looking for a Global Deliver Senior Project Manager, Customer Experience who will be accountable for shaping the JJV customer experience strategy by leading and delivering key strategic programs to advance overall Customer Experience. 

This role will collaborate with Regional Customer Service Operations teams and Enterprise Customer Experience teams to gain alignment and deliver transformational Customer Experience initiatives.  Establish and monitor customer experience metrics and k...