Control Manager - Associate

Apply today for the opportunity to join an exciting team that leads strategic programs and drives impactful change! We are looking for a dynamic Control Manager with exceptional attention to detail, superior organizational skills, and excellent communication skills.

The Global Banking Program Governance (GBPG) team partners with first, second, and third line-of-defense functions to support GB business operation executives with efficiencies, strategies, and an end-to-end control framework to mitigate risk.

As a Control Manager in the GBPG team, you will support the GBPG leads in ensuring Global Banking maintains a sustainable and disciplined end-to-end control environment.

You will assist in identifying and escalating issues with urgency and collaborate with the Business to facilitate timely remediation.

Your role will involve top-down assessments, real-time control issue detection, escalation, root cause analysis, and remediation efforts.

Job Responsibilities:


* Assist in the development and management of governance deliverables to support Global Banking.


* Conduct monitoring and collaborate with global and local stakeholders on metrics requiring escalation or resolution.


* Serve as a point of contact for global and local stakeholders.


* Assist in managing escalations to ensure stakeholders are informed of changes in scope, issues, and risks.


* Contribute to continuous improvement projects in collaboration with stakeholders.


* Help assess changes across existing policies, standards, and processes to identify potential gaps or areas for improvement.


* Communicate directives to program stakeholders.


* Facilitate stakeholder meetings and assist in preparing meeting materials and minutes.

Required Qualifications, Capabilities, and Skills:


* Bachelor's degree or equivalent experience.


* 2 years of experience in the financial services industry with a background in controls, audit, quality assurance, operational risk management, project management, or compliance.


* Professional, self-motivated, and capable of delivering high-quality results both independently and in a team setting.


* Strong organizational and multi-tasking skills to meet deadlines across multiple assignments.


* Excellent written and oral communication skills, with the ability to facilitate stakeholder meetings and interact across various organizational levels.


* Critical thinking skills with the ability to independently solve problems with data.


* Comfortable with change, ambiguity, debate, and conflict.

Preferred Qualifications, Capabilities, and Skills:


* Proficient in MS Excel and PowerPoint.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

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