Hydronic Heating Sales Specialist

Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Hydronic Heating Sales Specialist.

About the Role:

You will:



* Meet or exceed the sales targets established by your manager.


* Work with the Profit Center Manager to establish revenue and margin targets.


* Accurately process Sales Orders and Bids generated through telephone sales transactions.


* Assist customers who pick up their order at our Profit Center.



* Find innovative ways to grow sales with existing customers and become their trusted advisor.


* Generate sales leads that develop into new customers.


* Identify opportunities for value-added services and articulate our solutions.


* Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure and follow up to ensure resolution and customer satisfaction.


* Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.



* Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.


* Successfully complete required safety and compliance training programs as assigned.



* Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:



* 1 year of experience in customer service or inside sales; contractor sales preferred.


* Knowledge of products sold in the Profit Center preferred.

Preferred Qualifications:


* Minimum of 3 years' experience in either heating system sales or field experience installing hydronic heating systems


* Must have a strong understanding of boilers, pumps, hydronic accessories & wiring schematics


* Have the ability to size heating systems, make product recommendations and troubleshoot problems with the customer

Our ideal candidate will also:



* Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.



* Demonstrate excellent customer service & follow-up skills, our entire business is built on taking care of our customers.


* Self-starter: must be able to learn new tasks quickly and work independently.


* Excellent attention to detail and perform tasks with a high level of accuracy


* Fun, easy going, "nothing is a problem" attitude


* Enjoy working as an integral part of a high functioning team, and work with a sense of urgency



* Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.


* Build influential relationships and trust wit...

Hajoca Corporation Job 8403 by eQuest