Legal Support Assistant I/II - District Attorney

The Riverside County District Attorney's Office is seeking to fill a vacancy for a Legal Support Assistant I/II for their Call Center in Riverside.

Working closely with the Law Office Supervisor, the incumbent will perform a wide variety of specialized and responsible clerical work involving the continual use of legal terminology and procedures; assists in processing and tracking various legal documents, records, correspondence, and other related duties as required.

Competitive applicants will have crisis de-escalation management skills and strong customer service skills.

Highly desired candidates will possess call center experience working in a relative law enforcement agency (e.g.

police department, sheriff's office, district attorney's office, or public defender's office.) Bilingual candidates are encouraged to apply.
Meet the Team!

The District Attorney of Riverside County , as the public prosecutor acting on behalf of the People, vigorously enforces the law, pursues the truth, protects those victimized by crime, exonerates the innocent, and safeguards the rights of all to ensure that justice is done on behalf of our community.

The office's staff of over 700 is comprised of prosecuting attorneys, sworn investigators, victim-witness advocates, paralegals, investigative technicians, forensic analysts, and a wide range of information technology and supporting staff all committed to excellence and integrity in public service.

We are, and we seek to maintain, a diverse workforce to match a diverse county.

Legal Support Assistant I

• Serve as clerical support to attorneys and other County staff; schedule appointments, screen callers, and initiate reply to routine correspondence.

• Maintain files of correspondence and legal documents including a cross-reference index file; file legal papers with the proper courts; enter record of hearings, record pleas, trials, convictions, acquittals, sentences, judgments, orders, and other dispositions of cases.

• Complete documents for case files by extracting complete and accurate information from a variety of sources, obtaining necessary signatures and attaching required addenda; review and verify file documents to ensure that receipt and filing with appropriate court or parties is done within statutory time limits.

• Review and route calls from the public and/or in person and provide information with discretion and in accordance with established policies of confidentiality; make inquiries of individuals presenting documents or requesting documents to determine adherence to special legal requirements; contact by phone, automated system or in person, judges, attorneys, court clerks, witnesses, medical representatives and other County departments or government agencies in order to obtain or confirm information for case files or to arrange medical appointments, depositions or hearings; prepare case files and maintain case status records, including the posting of court actions and court dates to ca...