Custody Asset Service - Asset Associate I

Are you ready to embark on an exciting journey in the dynamic world of Global Custody Asset Servicing? JP Morgan Chase invites passionate professionals like you to join our esteemed team and make a significant impact in the financial industry.

At JP Morgan Chase, we are committed to excellence, innovation, and client satisfaction.

As a leader in global custody services, we offer unparalleled opportunities for growth, collaboration, and professional development.

Job Summary:
As an Asset Associate I within the Custody Asset Service team, you will ensure the timely and accurate completion of controls, checks, instructions, and queries.

You will manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels, collaborate with various teams to resolve operational issues, and manage your workload to meet team and departmental objectives.

Your role will involve reviewing and updating processes to minimize risk, providing support and training to enhance the client experience, and assisting in managing the instruction process.

Job Responsibilities:


* Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries on a daily basis.


* Manage group email boxes and internal enquiry management tools to resolve queries within prescribed service levels.


* Collaborate with Product, Network Management, Sub custodians, and vendors to resolve operational issues.


* Manage individual workload to meet team and departmental deadlines and objectives.


* Review and update processes or procedures to minimize risk and improve operations.


* Provide support, guidance, and training to enhance the global client experience.


* Adhere to all departmental procedures, policies, checkpoints, and controls.


* Assist the Senior Manager in managing the instruction process and balancing team workloads.


* Review manual Controls for Timely Execution and Checks for accuracy.

Required Qualifications, Capabilities, and Skills:


* Essential financial services background


* Required minimum of 2 years experience in Banking Services.


* Proven track record of risk reduction in a risk-based environment.


* Experience demonstrating strategic and analytical thinking.


* Ability to work in a changing environment, learning, documenting, and implementing new processes efficiently.


* Strong communication skills, both oral and written, with management, clients, and colleagues.

Preferred Qualifications, Capabilities, and Skills:


* Relevant degree education preferred; non-degree candidates with a proven track record will be considered.


* Ideally experience within a Custody or Asset Servicing environment (Income / Corporate Actions).


* Experience with Asset Servicing operating systems/platforms preferred (TCS BaNCS or third-party vendor management advantageous).


* Knowledge of market processes, requirements, and regulations.


* Proficient...