Pro Shop Stringer

The Full Time Pro Shop, Stringer is responsible for:

Position Responsibilities:


* Provide proper support to custom fit each individual student’s Tennis needs


* Stay up-to-date on all the latest stringing technology 


* Familiar with all type of string, string patterns, and racquets.  


* Works with manufacturers on having the latest equipment 


* Greet all customers, rings sales on register, give correct change and sales receipt and bag merchandise. 


* Work daily alongside today’s top professionals and junior players 


* Maintain floor standards, customer service standards and utilizes selling skills. 


* Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction. 


* Assist in developing floor standards, visual merchandising, customer service standards, and sales techniques. 


* Provide excellent service consistent with the academy’s core service standards and brand attributes. 


* Maintain a clean and organized selling area, replenishes stock as needed. 


* Follow cash handling procedures (including counting cash, checks, charges, etc.

and completing settlement forms).


* Suggest items and quantities for re-order.


* Ability to assist with inventory and receiving product  


* Adhering to all company policies, procedures and business ethic codes


* Other duties as assigned  

Knowledge, Skills and Abilities: 


* A strong basic understanding of all tennis related retail products required 


* Ability to string/service large quantity of racquets daily 


* History of working in a tennis specific environment 


* Retail cash handling experience 


* Excellent customer service skills 


* Strong interpersonal skills to deal with business contacts 


* Professional appearance and demeanor 


* Effective communication skills, both written and oral 


* Desire to work collaboratively with colleagues  


* Excellent written and verbal communication skills 

Preferred Skill:


* Multi-lingual 


* USRSA; Certified Stringer (CS) 


* Master Racquet Technician (MRT)  

Physical Demands and Work Environment:


* Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.  


* Ability to stand for long hours  


* Should be able to handle outdoor temperatures for a reasonable period of time. 


* Must be able to move around campus which includes gym, turf, fields, etc. 


* Ability to work flexible hours to include nights, weekends and holidays is required  

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