Mental Health Support Coordinator

Lead Support Worker

Working at our service in Lowestoft 
 

Fixed Term 6 month contract, Full Time (37.5hpw) 
 

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex duel diagnosis with severe and enduring mental health needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)


* Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 


* Encouraging our customers to be part of our customer involvement groups.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join our managers Lisa and Heather, who between them, have been at Home Group for 22 years now.

Both managers have risen up into their manager roles – they are true examples of how we grow our own here! Our Waveney team are super passionate about what we do, and we’re known in the organisation for our ‘Elf on a Shelf’ antics in December and are a fun team to work with!  

Job details


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+ We work to a 3 week rolling rota, days, sleep in nights, weekends and On Calls 


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+ Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on ...