Groups and Events Executive

We are looking for a driven Groups and Events Executive (Full-Time) to join us at Kimpton Charlotte Square Hotel and InterContinental Edinburgh’s Cluster Commerical Team! 

At Kimpton, we are all about being yourself – we pride individuality and being the best version of you.

Our meticulously designed Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel.

Whereas InterContinental® Edinburgh The George Hotel, is full of culture and has been serving guests since 1881, so we know what it takes to provide an amazing guest experience and just as importantly, to ensure our Team Members are happy. 

What do you need to be a Groups and Events Executive? You will build strong relationships with your clients through regular contact by telephone, e-mail and in person.

You will also actively seek client feedback and sales leads wherever possible.

All bookings will be made via our in-house system, creating written confirmations & function sheets. 


* Liaise with clients to ensure that accurate details for each event & reservation are obtained 



* To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. 



* Establishing client requirements and identifying how the hotel can facilitate their needs 



* Responding to all Groups & Events enquiries in-line with company standard 



* Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible 



* Accurately inputting all enquiries into Sales and Catering system 



* Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as require 



* Actively working as part of a team to achieve the department objectives and budget 



* Actively consider prevention, recovery, and investigation of any complaints 

So, we are looking for someone who has… 


* Has some experience within a commercial team – preferably within a 4 or 5

* property or destination venue  



* Has a high attention to detail, you can ensure that our brand standards are being met at all times and revenue maximised  



* Overall, you will be willing to work within our team to embrace our service and delight our guests! 

So why work for us (aside from joining an awesome team…)? Well, look no further! We can offer you… 


* Financial security - £27,494.27 salary, guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role.

Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. 



* Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid...