Product Delivery Director - Claims & Disputes

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Portfolio Delivery Director in the Claims & Dispute organization at JPMorgan Chase, you will lead innovation through the development of products and features that delight customers.

You will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams to create groundbreaking solutions that address customer needs.

Job Responsibilities:


* Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.


* Lead the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.


* Coach and mentor the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.


* Own product performance and be accountable for investing in enhancements to achieve business objectives.


* Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.

Required Qualifications, Capabilities, and Skills:


* 8 years of experience or equivalent expertise delivering products, projects, or technology applications.


* Extensive knowledge of the product development life cycle, technical design, and data analytics.


* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


* Experience driving change within organizations and managing stakeholders across multiple functions.

Preferred Qualifications, Capabilities, and Skills:


* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.


* Experience driving change within organizations and managing stakeholders across multiple functions.


* Recognized thought leader within a related field.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on ...