Customs Brokerage Specialist

Job Title: Customs Brokerage Specialist

Job Location: Newark, NJ

The Entry Processor plays a critical role in managing the end to end transmission of import entries, ensuring full compliance with US CBP regulations and all applicable PGAs.

This position demands exceptional accuracy and a service first mindset to facilitate the timely Customs and PGA release.

The Entry Processor serves as a key point of contact for clients, outside forwarders, carriers and internal DHL product teams, resolving issues and maintaining service level expectations through proactive communication and process management.

Key Responsibilities


* Accurately enter and transmit all required shipment, Customs, and PGA data into the brokerage system


* Review and assess import documents to verify critical data elements for accuracy and completeness


* Identify and resolve Customs or PGA holds, entry discrepancies, and documentation issues promptly


* Provide entry status updates and resolve any processing delays in a timely manner


* Meet service level requirements in accordance with the client SOP


* Proactively work with Customs and PGA authorities to resolve entry issues


* Determine HTS codes based on client SOPs, the Parts Database, and guidance from management.


* Ensure full compliance with all relevant Customs laws, import regulations, and trade agreements


* Coordinate dispatch services when necessary


* Ensure A/R accuracy at both file and account levels to support correct client billing

Skills / Requirements:


* Minimum of 1-3 years of proven experience in Customs brokerage entry processing or a related Customs focused role, with recent hands on entry processing experience (preferably post ACE)


* Knowledge of Customs regulations, HTS classifications, and PGA requirements


* Understanding of import procedures, Customs clearance processes, and trade regulations


* Excellent communication skills, both written and verbal, with the ability to effectively engage with clients and regulatory authorities


* Highly detail-oriented and organized, with demonstrated ability to manage multiple priorities in a fast-paced environment


* Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Pay Range $24.04 - $30.64 (Based on Experience)

Benefits (All Non-Union Employees)


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment ...