Law Firm Management Program Advisor- Hybrid

The Business Project Advisor partners with various members of Legal, Compliance, Information Technology, Global Procurement and Finance on the management of law firms, legal vendors, and other external partners.

Core responsibilities include leading the efforts in onboarding new firms, performing rate analysis and negotiations, retaining and optimizing relationships with strategic partner firms and vendors, providing strategic guidance to in-house counsel via data and analytics, oversee ongoing monitoring of strategic partner firms and legal vendors, and assisting legal operations colleagues as needed.

IN ADDITION TO THE ABOVE, OTHER RESPONSIBILITIES INCLUDE:

Develop routine reports and analytics that provide insights into the areas of law firm spend and matter management

Draw conclusions from complex data and helps make insightful decisions and recommendations

Handle high-value and sensitive billing disputes between strategic partner law firms and Cigna Legal.

Identify internal processes needing enhancements, propose solutions, and help lead the implementation of those solutions

Work with Procurement on Retention Agreement language and redlines.

Partner with Finance and Procurement to capture Business Value Metrics such as Operating Expenses and Cost Avoidance.

Lead Business Reviews with Strategic Partner Law Firms and Vendors.

Manage the development and communication of CLEs, Trainings, and other offerings provided by strategic partners.

Share The Cigna Group's relevant strategic priorities and best practices with strategic partner law firms and vendors to ensure alignment.

Ensure strategic partner law firms and vendors are meeting The Cigna Group's expectations in both performance and adherence to policies and procedures captured in the Outside Counsel Guidelines.

Support Senior Director of Legal Operations in with key strategic projects such as: Technology Implementations, Industry Research, eDiscovery, and other projects as assigned.

Help communicate key messages regarding the law firm management program to the Legal team.

Provide clear and simple communication to the Legal team regarding retention and management of outside counsel.

QUALIFICATIONS:


* 5+ years in law firm/vendor management or related experience required.


* BA/BS required; MBA or finance background preferred.


* Ability to collaborate and build relationships with others in Legal, including in-house counsel


* Strong analytical and problem-solving skills


* Ability to learn new technology quickly


* Strong PC skills including Microsoft Office products, Strong Excel and e-mail.


* Competency in adapting in high paced and sometimes changing environment.


* This is a hybrid position , requiring on-site presence three days per week in one of the following locations: Connecticut, Philadelphia, or St.

Louis .

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadban...