Director, Shopper Insights

Description

Kenvue is currently recruiting for a:

Director, Shopper Insights

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information , click here .

Role reports to:
CBI Seg Head Business Intelligence NA

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

We are seeking an experienced and visionary Director, Shopper Insights to strengthen and lead our shopper insights capability in Kenvue.

This is a high-impact role that sits at the intersection of shopper behavior & analytics, category development and customer strategy.

You will bring and outside-in focus and partner closely with Category Management, Customer Development, Brand Growth, and Retail teams to lead shopper understanding and translate that into business decisions to drive category growth in our key retailers.

This role is ideal for someone who has deep expertise in shopper insights but also a strategic and innovative thinker and influential collaborator, that can advance how we understand and serve today's shopper across channels.

Key Responsibilities:


* Build and lead the Shopper Insights function within Consumer and Business Intelligence, defining vision, roadmap, and best practices aligned to category, business and customer goals.


* Lead the development of strategic, actionable shopper insights that influence category strategies and drive growth, shape customer plans and go to market execution.


* Champion a shopper-first mindset across the organization, driving cross-functional alignment and action based on insights.


* Deep expertise in omnichannel shopper behavior, with a proven ability to develop seamless, holistic shopper understanding across physical and digital touchpoints


* Translate complex shopper data and analytics into compelling narratives, in collaboration with category management and customer strategy, to inform assortment, merchandising, pricing, and promotional strategies.


* Leverage qualitative & quantitative research elements, glean insights, and embed foundational shopper understanding throughout Customer Development Org and Sales teams to directly impact ...