Channel Exchange Licensing Specialist

Summary:

The Licensing Specialist supports Channel Exchange's sales efforts by providing expert guidance on Microsoft software licensing.

Acting as a trusted advisor to both customers and internal teams, the Specialist helps identify appropriate licensing solutions, ensures compliance, and assists in negotiations.

A strong understanding of Microsoft products and licensing programs is essential to succeed in this role.

Essential Job Duties:


* Focus primarily on Microsoft Licensing opportunities across new, upgrade, and renewal deals.


* Assist in managing day-to-day relationships with existing clients and assist in developing new business.


* Support internal teams and customers on complex licensing scenarios, ensuring optimal solutions.


* Respond to inquiries related to Microsoft Licensing, including troubleshooting provisioning and activation issues.


* Offer support to the internal sales team as well as customers around Microsoft licensing, products sets, and licensing capabilities


* Support internal sales team and customers with knowledge and insights from ongoing Microsoft education as well as ongoing knowledge around Microsoft licensing programs


* Prepare accurate and timely licensing quotes and proposals for qualified opportunities as needed.


* Track and manage deliverables for customer meetings, including license reservations, renewals, and true-ups.


* Evaluate and ensure profitability for all licensing opportunities.


* Stay current on publisher programs, offers, and certifications to maintain subject matter expertise.


* Perform all necessary tasks to support the continued growth of the software licensing business.


* Other duties as assigned

Reporting Relationships: Reports to the Channel Exchange Director

Requirements:


* 3-5 years experience with Microsoft Licensing programs


* High School Diploma


* A deep understanding of Microsoft products & services


* Strong analytical skills


* Excellent time management & organizational skills


* Ability to service customer accounts with professionalism


* Experience solving complex customer problems & recommending solutions


* Strong verbal & written communication skills


* Ability to work in a team environment


* Ability to conduct research and exercise good judgment

Preferred:


* Degree preferred


* At least two Microsoft certifications


* Experience and knowledge in Azure and Dynamics

Physical Requirements:


* Ability to sit or stand at a computer terminal for long periods of time.


* Ability to work in a hybrid environment, combining remote and in-office attendance designated for this position.

Office located in Greenville SC.

Fully remote available is outside of Greenville SC


* Ability to travel up to 15% of the time


* Ability to lift up to 25 pounds.

Compensation:

Compensation Range: $60,000-$65,000

Actual annual salary offered to a candidate will be bas...