Talent & Development Specialist - North America

JOB DESCRIPTION

Chubb is seeking a resourceful and results-driven Talent & Development Specialist to play a key role in executing learning programs and talent processes across North America.

This position is essential for enhancing capabilities and performance and fostering a culture of continuous learning within the organization.

Working as part of the Talent & Development team, the Talent & Development Specialist will collaborate closely with the AVP of Talent & Development, North America to assess and address training needs through a variety of delivery methods, including instructor-led sessions, webinars, technology-based training, and outsourced vendor solutions.

The Talent & Development Specialist will be responsible for the coordination, implementation, and evaluation of programs designed to elevate employee skills and performance.

Their ability to analyze data and feedback will be crucial in enhancing the effectiveness of training initiatives and driving continuous improvement.

This role will ideally sit in our Philadelphia, PA office.

Other Chubb office locations will be considered.

Responsibilities:

Learning Program Delivery:


* Support the execution of learning programs for North America leadership, management, sales, and professional development programs.

End-to-end execution includes:


* Draft, manage, and share project plans with external vendor for all programs


* Support orientation for select learning programs


* Confirm room setup and event logistics for in-person events


* Secure hotel arrangements for in-person participants


* Oversee and coordinate rosters for leadership and management programs, including maintenance of waitlists and processing roster changes, while managing go/no-go decisions for professional development courses


* Handle printing for all programs


* Host programs on-site, serving as a point of contact for facilitators, guest speakers, assisting with logistical needs


* Serve as the primary point of contact for participants throughout the duration of programs, managing all email communications and addressing inquiries promptly and thoroughly


* Evaluate the effectiveness of training initiatives through feedback collection, assessments, and metrics analysis, making improvements as necessary


* Partner with external vendors to source and manage training services and resources as needed.


* Consult and advise on requests for dedicated sessions and ad hoc sessions; refer these to our external partners where appropriate.

Data Analysis and Reporting:


* Track and report on learning and development metrics, providing insights to leadership regarding program effectiveness and employee growth.


* Analyze talent management data to identify trends, gaps, and areas for improvement within the organization.

Talent Management Support:


* Partner with Talent & Development and HR colleagues to support effective delivery of core talent processes and initiati...