Small Business Banker

Location: Sioux Falls, SD 
Shift: M-F 8am-5pm including Saturday rotations
Job Status: Full-Time
Company: First PREMIER Bank

About the Role
Proactively grow and deepen relationships with existing small business and retail customers while at the same time prospecting new First PREMIER Bank small business and retail customers. 

Job Duties and Responsibilities 


* Essential duties and responsibilities include the following.

Other duties may be assigned.
+ Processes consumer and commercial customer requests for new account(s) (checking, savings, certificates of deposit, safe deposit box, etc.), account closure, and notary services; maintains customer accounts, addresses, etc.; assists with problems and questions; resolves fraud and other disputes.
+ Maintains a thorough understanding of the deposit and loan account platforms and all other applications within the core system.
+ Performs loan processing tasks by interviewing loan customer(s) and entering data into Decision Pro or Credit Quest, obtaining financial information for loan applications, preparing loan documents, and ensures all regulatory concerns are addressed.
+ Maintains a thorough understanding of consumer and commercial underwriting, loan, and credit policy procedures with an approval authority up to $75,000 and maintains a working knowledge of the Fair Debt Collections Privacy Act to successfully manage delinquent accounts.
+ Understands all regulatory expectations and changes as they relate to bank deposits and lending.
+ Adheres to the on-boarding process, cross sells products and services at account opening and refers prospects and current customer to other departments within the bank.
+ Maintains a thorough understanding, cross sells, and assists with the servicing of all commercial ancillary products, to include Remote Deposits, ACH, Positive Pay, Merchant Processing and Corporate Card.
+ Establishes a successful referral network to grow new customers and identifies opportunities to expand existing relationships through direct customer contact and outbound sales calls.
+ Grows and maintains a loan portfolio and demand deposit account portfolio that meets the established annual goals for each.
+ Participates in community events creating brand awareness.

Skills and Responsibilities 


* Must have excellent interpersonal skills and exceptional communication skills in person, on the phone, and written format.


* A comprehensive understanding of the banking industry is preferred.

2+ years of cash handling and banking experience is required.


* Experience identifying additional opportunities to upsell products and services to customers.


* The ability to meet and exceed sales goals while maintaining relationships with customers, clients and colleagues.


* Combination of education/experience that would enable incumbent to meet essential functions and req...