Outreach & Communications Specialist

Title:  Outreach & Communications Specialist

Location:  Remote/Nationwide

Security Clearance: Moderate Risk Background Investigation (MBI)

Schedule: This is a full-time position that typically works business hours Monday through Friday.

Hours may vary depending on needs and may at times include travel, evenings, or weekends to meet specific project requirements or time zones.

Salary Range: $55,000-65,000



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About KACE:

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life.

The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way.

KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested.

The KACE Way is our commitment to our employees, to our customers, and to our communities.

Join KACE and make a difference!

Job Summary: 

The Outreach & Communications Specialist is responsible for developing and executing communications, marketing, and stakeholder engagement strategies that raise national awareness of the NamUs program.

This role drives public education, media outreach, and stakeholder participation through digital campaigns, content development, event planning, and performance tracking.

The specialist works closely with internal teams and external partners to ensure consistent, accurate, and accessible communication aligned with the program's forensic and public safety mission. 

Essential Functions and Responsibilities:


* Create and manage content for NamUs social media, press releases, newsletters, and public-facing educational materials. 


* Design outreach materials tailored to law enforcement, medical examiners, families of the missing, and other key audiences. 


* Develop and implement campaign strategies that promote NamUs services, forensic tools, and public access to databases. 


* Coordinate and support training sessions, awareness events, and media campaigns such as Missing Person Days and community-based outreach initiatives. 


* Monitor and report on communication and outreach metrics, using tools like HubSpot, Google Analytics, and Tableau. 


* Conduct stakeholder engagement through surveys, feedback loops, and in-person events to evaluate and refine outreach efforts. 


* Ensure messaging is accessible, culturally responsive, and aligned with DOJ and NIJ guidelines. 


* Collaborate with forensic, IT, and program teams to translate complex information into user-friendly content. 


* Respond to public inquiries, media requests, and FOIA-related communications in a timely and professional manner. 


* Maintain a digital asset library and consistent brand identity across all communicat...