SOC-1 Business Process Senior Internal Auditor

This is a global Internal Audit function with focus on leading compliance support for Cigna's System and Organization Controls (SOC1) reports over business operations.

Responsibilities include engagements of elevated priority for compliance audits, supporting internal and external auditor requests and testing requirements.

Candidate will facilitate risk, control objective and control testing, evaluate testing results, identify gaps, and make recommendations to improve processes and the system of internal control over the claim processing operations, including member set-up, provider, eligibility and banking processes.

Individual will, from time-to-time, supervise and review the work of others.

The ideal candidate for this role should have knowledge and experience with AICPA System and Organization Controls (SOC1) requirements, auditing practices, as well as general project management skills.

A Bachelor's Degree is required with 8+ years of experience in the business or audit fields with experience within claim processing operations or general business operations space.

Health, insurance or financial services industry is preferred with a strong understanding of risk and controls frameworks.

This role requires strategic and critical thinking, analytical skills as well as the ability to collaborate to achieve results.

Responsibilities include:


* Provide support in the execution of management's assertion and representation letters


* Facilitate review of SOC audit scope and coverage with appropriate business owners and sales representatives


* Assist management in the identification of new controls/processes to be tested or coverage of existing enterprise-wide controls in support of new regulatory requirements or scope changes


* Lead coordination and execution of process walkthroughs, supporting internal and external auditor


* Review and update SOC1 process narratives with relevant control and process owners across claim processing organization, including member set-up, provider, eligibility and banking


* Support and manage timely completion of compliance audit tasks across various planning, fieldwork, and reporting phases, including assisting with gathering of audit evidence and follow-up requests


* Supervise and coach staff members (both internal to Cigna and external co-sourcing support) and interns


* Perform SOC1 readiness assessments, including recommendations on business process improvements and revisions to ensure adequate control objective coverage and compensating controls taking into consideration the efficiency and cost effectiveness of proposed solutions


* Perform gap assessments as an advisor to management related to process changes and system implementations


* Oversight of use-of-work of others testing (i.e.

Genpact, IA Ops staff), including planning, status reporting and final workpaper delivery to external auditors


* Perform control deficiency assessment including root cause, ...