Sr EtQ Solution Engineer

Sr EtQ Solution Engineer

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

 

In this role, you will:

The EtQ Solution Engineer will serve as a technical leader and subject matter expert in the design, configuration, deployment, and support of EtQ Reliance and related quality management systems, using technologies such as Python, EtQ script, SQL, JSP, HTML, APIs, as well as mobile and leading-edge technologies.

Incumbent will provide advanced troubleshooting, integration, and solution design expertise to optimize quality processes, ensure regulatory compliance, and drive continuous improvement across global team.

Leads and executes small to medium projects, coordinates local activities for Digital Technology Solutions (DTS) projects.

 


* Lead analysis, configuration, customization, testing, deployment, and support for the EtQ application within Quality, Regulatory, and Supplier Management areas.


* Build and execute test plans and software validation.


* Serve as a subject matter expert and project team leader on EtQ Reliance for key EtQ modules (e.g., Post Market Surveillance, Complaint Handling, Supplier Management, SCARs).


* Gather and translate business requirements into effective technical solutions, including APIs and enhancements to support regulated products.


* Work with business stakeholders and cross-functional IT teams to prioritize and deliver system enhancements and process improvements.


* Provide end-to-end support—including root cause analysis and issue resolution, escalation to vendors as needed, and user training.


* Document solutions, maintain knowledge bases, and create/modify system integration templates and training materials.


* Support change management processes, ensuring systems meet customer and regulatory requirements.


* Collaborate globally and with external vendors on configuration, deployment, and ongoing improvement of EtQ Reliance.


* Identify and drive opportunities for continuous improvement and optimization within quality and supplier management systems.


* Maintains an awareness of emerging technologies and their potential application and takes ownership for personal development.


* Rapidly absorbs new technical information and applies it effectively.


* Provides knowledge sharing to other team members.

 

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, mil...