Pension/401(k) Operations, Vice President
Our US-based Retirement Operations team in Human Resources is responsible for Pension Administration and oversight of 401(k) administration for three dozen qualified plans and over 300K participants.
As a Pension/401(k) Operations, Vice President within our team, you will manage, lead and execute key processes and work on challenging projects with peers in our team-based organization across several locations.
We are looking for a leader with experience in Pension Plan and 401(k) Administration, a strong process and controls-focus, and who understands the importance of delivering for our customers.
Job Responsibilities
* Lead and execute pension and/or 401(k) administration processes and controls while prioritizing customer experience and meeting service level agreements
* Oversee and execute activities in pension and 401(k) that may include participant eligibility, data movement & reporting, calculations and payroll, troubleshooting issues, researching and responding to participant cases and escalations
* Lead and support continuous improvement and automation in our processes, while keeping the participant at the center of all we do
* Lead, coach, train and support a small team of direct reports as a working leader
* Effectively contribute to and/or drive team projects and/or provide coverage to teammates and team members and support to the larger Retirement Operations team
* Drive accuracy, quality and timeliness of the work while meeting plan requirements, regulations and control standards
* Develop and maintain procedures and training documentation
* Lead and coordinate year-end activities including bulk participant communications
* Lead and coordinate Retirement Operations team response to internal and external audits of retirement plans
Required Qualifications, Capabilities, and Skills
* Has strong technical knowledge Retirement Administration, with 5+ years' experience
* Is end-to-end process-oriented, looking to improve outcomes and experience
* Possesses controls mindset, with superior attention to quality and detail
* Uses solid judgment and analytical skill to assess situations and determine best course of action
* Seeks to improve and document processes, drive data quality, prevent issues and communicates across the team for awareness and understanding
* Has strong prioritization and organizing skills, effectively managing work through peak volume periods
* Possesses strong people and team leadership, coaching and communications skills, both written and verbal
* Has very strong data and computer skills, with proficiency in Microsoft Office products (and other systems in a Retirement Operations setting)
Preferred qualifications, capabilities, and skills
* PeopleSoft experience is a definite asset
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many...
- Rate: Not Specified
- Location: Newark, US-DE
- Type: Permanent
- Industry: Finance
- Recruiter: JPMorgan Chase Bank, N.A.
- Contact: Not Specified
- Email: to view click here
- Reference: 210651393
- Posted: 2025-07-31 09:28:38 -
- View all Jobs from JPMorgan Chase Bank, N.A.
More Jobs from JPMorgan Chase Bank, N.A.
- DHL Freight söker: Terminalarbetare
- Data Measurement & Reporting Lead Analyst - Express Scripts - Remote (Market Coalition)
- Digital, Data and Analytics Auditing Senior Advisor - Hybrid
- Senior Learning Design Consultant - Remote
- RN Telephonic Registered Nurse - Accredo - Work from Home, Anywhere, USA (Compact RN License Require
- Medicare Strategist Senior Advisor - Express Scripts - Hybrid
- Licensed Telephonic Counselor - Evernorth Health Services - Remote, Washington
- Customer Service Senior Rep -Express Scripts - Hybrid
- Medical Director - Pediatric Otolaryngology - EviCore
- Medical Director - Colon & Rectal Surgery- EviCore - Remote
- Cigna Pharmacy Risk & Underwriting Advisor (Hybrid)
- Postbote – Aushilfe (m/w/d)
- Home Infusion Nurse - Accredo - Atlanta, GA
- Financial Analysis Senior Advisor - US Employer FP&A - Hybrid
- Genetic Counselor Clinical Reviewer - EviCore - Remote
- Warehouse Receiving Associate - CuraScript SD - Onsite
- Home Infusion Nurse, 32 hours - Accredo - Oceanside, CA
- Application Development Advisors- Hybrid
- Staff Pharmacist - Accredo - Whitestown, IN
- Licensed Telephonic Counselor - Evernorth Health Services - Remote, NC