Accounts Specialist/Accounts Receivable
Duties and Responsibilities
* Process payment of invoices and strict adherence to all accounting policies and procedures.
* Prepare all billings for mailing
* Work directly with the catering and banquet teams to ensure accurate billing of clients
* Maintain organized files for open and paid invoices
* Place appropriate calls to clients for collections and maintain detail call logs of all correspondence with client
* Prepare over 60-day report with detailed descriptions of account balances
* Post all checks received – i.e.
direct bill payments, advanced deposits, misc.
checks
* Prepare advanced deposit log as well as research any outstanding items
* Assist guests with questions concerning charges on their credit card statements
* Prepare and maintain monthly aging reports
* Monthly gift certificate reconciliation log
* Ensure accurate distribution of gift certificates to hotel personnel
* Create and maintain client accounts in PMS
* Post credit card payments from clients when appropriate
* Help prepare documents for, and participate in, the Monthly Credit Meeting
* Research and respond to all credit card chargeback’s
* Maintain all direct bill applications
* May assist with other duties as assigned
* Assist in the preparation of credit checks
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and 1 year experience in an accounting clerical, front office, or reservations position or similar; or an equivalent combination of education and work experience.
Ability to speak fluent English required.
This job requires ability to perform the following:
* Carrying or lifting items weighing up to 25 pounds
* Standing up and moving about the front office or other designated areas
* Communicating with other people
* Handling objects, supplies, boxes of merchandise, etc.
* Bending, stooping, kneeling, crouching, reaching
Other:
* Reading abilities are utilized often when reading invoices and work materials.
* Mathematical skills are used frequently to perform calculations, reconcile account balances, etc.
* Frequent contact with guests and outside vendors is necessary to resolve billing issues or answer questions.
* Strong customer service skills are required.
* May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $19.00 to $25.00.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
- Rate: Not Specified
- Location: San Antonio, US-TX
- Type: Permanent
- Industry: Secreterial
- Recruiter: IHG
- Contact: Not Specified
- Email: to view click here
- Reference: 149701
- Posted: 2025-07-31 08:51:27 -
- View all Jobs from IHG
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