Sr Coordinator - Outreach (Remote for PA Residents)

Description & Requirements

The Outreach Coordinator will be responsible for developing, implementing, and managing outreach initiatives aimed at enhancing the access and utilization of home and community-based services for the department of human services with the Office of Long Term Living (State of PA).

An OC, must be able to communicate and collaborate effectively with both state and local/ county agencies.

The ideal candidate will demonstrate a strong commitment to community engagement and advocacy, focusing on underserved and marginalized individuals navigating the enrollment process.

Residency in PA is required for this role.

Current experience on the PA IEB or EAP projects required for internal employees.

Role requires travel up to 10% for required appeals processes.

Essential Duties and Responsibilities:

- Cultivate relationships with community leaders, acting as a liaison among various constituents.

- Serve as a primary contact for agencies to resolve issues or aid cases in the enrollment process.

- Deliver outreach presentations to recipients and community members as necessary.

- Provide education on program options and enrollment to recipients.

- Foster positive relationships with county staff, state agencies, community groups, and recipients.

- Conduct outreach activities, including phone calls, home visits, and community presentations as required.

- Maintain up-to-date knowledge of the community, participating in relevant events and reporting outcomes regularly.

- Educate clients and Agency Staff through phone and email to support initiatives.

- Possess strong organizational, verbal, and written communication skills.

- Experience in leading meetings and presenting materials remotely or in person to groups.

- Proficiency in PowerPoint, TEAMS, and other Microsoft Office Products, as well as teleconferencing applications.

Minimum Requirements

- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.

- Strong communication skills

- Previous or current experience in case management

- Patient advocacy work

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, incl...