Identity and Access Management - Operations Analyst

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role: 

We are looking for a passionate Identity and Security Platform Analyst to assist in the responsibility for the delivery of Identity, Security and Access Management Services globally, ensuring that all day-to-day operational activities are carried out in a timely and reliable way.

As part of the TechOps Operations team, you will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, IT Service Desk, Managed Service Providers and Infrastructure Operations.

The role of Global IT Operations is crucial for our entire organisation.

If employees face difficulties in accessing IT help or requesting services, it can significantly slow down the company.

Conversely, if IT operations are executed well, it can transform the organisation.

Since Elanco’s separation from Eli Lilly & Company, we have taken the opportunity to design a modern operations service from scratch.

Over the past two years, we have implemented the fundamentals and matured our processes.

Our goal is to build upon this foundation by improving existing practices and exploring new ways to operate.

For instance, we aim to increase speed and reduce manual work through automation, use data to operate more intelligently, and empower users to self-solve using new capabilities like Generative AI.

The Team

The TechOps team was created following the IPO of Elanco, separating from Elanco’s previous parent company Eli Lilly & Company.

TechOps is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently, build for the future and leverage modern technologies, services and processes.

Our Vision is to enable employees to build amazing things for Elanco.

Your Responsibilities:  


* Building relationships with key staff with our outsourced vendors and internal Elanco delivery teams to ensure timely resolution and efficient escalation of issues


* Helping establish operational and service management ...