Product Operations Analyst - Remote - Nationwide

Remote, Nationwide - Seeking Product Operations Analyst

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives.

We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Manage the delivery of IT solutions to customers for new products and large product feature requests, ensuring on-time and high-quality outcomes.

Coordinate with cross-functional teams to align on delivery timelines, resources, and expectations.

Identify and mitigate risks, resolve blockers, and escalate issues as needed to ensure successful delivery.


* Drive the work plan process to triage requests and reach out to business stakeholders to further define requirements and requests.

Facilitate the creation and maintenance of project documentation representing the business requester, including benefits management plans, project scorecards, cost-benefit analyses, and project effort estimates.


* Facilitate collaborative ideation meetings with IT Leads, reviewing request details, documenting outcomes, and providing detailed hand-off information to support Enterprise Architecture review.

Create requests for Information Security Vendor Risk Assessment and Security Architecture reviews, documenting official decisions and outcomes in Change Requests.


* Monitor the new product and large feature request intake process, manage requests, provide update, and communication to stakeholders regularly.


* Develop and maintain product dashboards, reports, and metrics to track and communicate product performance, user feedback, and market trends.


* Identify opportunities to streamline and optimize product operations processes, including request management, estimation, and delivery workflows.


* Create and document product workflows, processes, and best practices, facilitating agreement discussions on new processes


* Analyze existing workflows, identify inefficiencies and bottlenecks, and propose solutions to streamline operations.


* Maintain project tracking tools and plans.


* Collaborate closely with oth...