Home Care Scheduler

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Time Type:
Full time

Department:
PACE Community Care

All Locations:
155 Addison Street

Position Summary:
Responsible for the coordination of scheduling home health staff and services as ordered by the PACE IDT and in accordance with the individual care needs and requirements of PACE participants.

Communicates effectively with staff, participants, families, and contractors.

Independently problem-solve with participants, families and staff in accordance with job role/scope of practice.

Seeks input form supervisory staff as appropriate to resolve scheduling issues and conflicts.

Works effectively under time –limited circumstance and with minimal supervision.

Schedule In Home services for PACE Participants as established and requested by clinical staff of PACE to include both Internal staff and External preferred contracted vendors

Coordinates Internal/External Home Care referrals for PACE Participants to include the following: 


* Updating of Appt.

Desk


* Provision of Service Note in EPIC


* Notification of schedule to participant and/or families

Reviews participant list of upcoming scheduled visits on a weekly basis for accuracy, makes changes to Appt.

Desk as needed and notification of schedule changes to clients and team.

Notifies Home Care Management on a weekly basis that the lists have been received and reviewed.

Notification to participants and team of periodic changes received from external agencies to include the following:


* Staffing changes


* Scheduling conflicts/changes


* Staff absences

Documents notification as a telephone encounter in the EMR.

Responsible for coordination of the weekly community health aide schedule, including scheduling of supervisions and introductions for nursing staff of HHA’s.

Responsible for the weekly distribution of Community Health Aide and Supportive Housing Schedules.

Responsible for Supportive Housing Staffing on a monthly basis.

Responsible to complete the schedule by the 15th each month for the following month.

Responsible to coordinate filling v...