Air Export Gateway Agent
Job Title: Air Export Gateway Operations Specialist
Job Location: Miami, FL
DHL Global Forwarding (“DGF”) manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.
Visit our career site on the web at http://www.dpdhl.com/en/career.html
Major Duties and Responsibilities:
* Ensure smooth and timely freight process flow
* Ensure accurate and timely data entry into our operational system
* Track and Trace Air Export MAWB Files and reporting
* Ensure export information is communicated to overseas and customers
* Interact with our (internal) customers in arranging their international shipments, meeting customer service standards.
* Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
* Meet compliance at all times to regulations internal and external in accordance with government regulations.
* Understand department process flow, and looking for best practices to improve operational efficiency and productivity
* Meet KPI standards in accordance with the Company’s procedures
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
Qualifications
* Experience and Education Requirements
* 3+ years related Air Export experience
* Understanding of air documentation process a plus.
* Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
* Pro-active, strong organizational skills.
* Good computer skills (Excel, Word).
* IATA dangerous goods certification (preferred)
* Ability to work independently
* Punctual
Reporting lines:
* Gateway Operations Team Leader
Pay Range $21 - $24 + (Based on Experience)
Benefits (All Non-Union Employees)
* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities.
We believe i...
- Rate: Not Specified
- Location: Miami, US-FL
- Type: Contract
- Industry: IT
- Recruiter: Air Express International USA, Inc.
- Contact: Not Specified
- Email: to view click here
- Reference: 299000
- Posted: 2025-07-29 08:35:10 -
- View all Jobs from Air Express International USA, Inc.
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