Door Attendant

About Us

The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city.

With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style.

The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great.

It is a true celebration of those who shaped San Francisco.

The word "Jay" in Latin means "to celebrate", hence the name, The Jay.

Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents.

We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a "friend-in-the-know" when it comes to engaging our luxury life-style guests.

We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more.

An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood.

Oh, and we have fun, work hard and laugh a lot.

This is an exciting time in the hotel's history - you should be part of it!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The door attendant is the critical first impression of the hotel, and therefore is empowered to create memorable guest experiences.

Essential Duties and Responsibilities


* Open vehicle and hotel doors and greet arriving and departing guests.


* Hail taxis as needed.


* Respond to guest questions and answer information on local attractions, events, and daily activities in the hotel.


* Be aware of V.I.P.

and repeat guests and greet them by name.


* Sweep and mop the floor and outside door area to maintain an organized and clean appearance at the hotel front door daily.


* Maintain knowledge of all Emergency Procedures, including guest related responsibilities and evacuation procedures.

Assist in the event of an emergency.


* Perform check-in and check-out calls, involving luggage handling and the escorting of guests from the front door to the front desk, or vice versa, on a frequent basis.


* Comply with attendance ru...