Senior Manager Industry Development
Overall Role Purpose:
Reporting to the Senior Director, GMNC, the incumbent will lead and manage a team of Global Country Account Managers (GAMs) to achieve and exceed targeted performance such as revenue, profitability, service quality etc.
* Drive and develop tailored sales strategies, ensure implementation, regularly analyse and evaluate progress against pipeline, revenue and profit targets.
* Build executive relationships within the Industry Accounts.
* Develop and participate in industry related strategy setting and sources of growth.
* Work with internal functions to support tailored solutions (where required) and drive closure of business deals.
* Lead, motivate, train, coach and develop a high-performance culture within the department and team.
* Manage the allocation of resources against commitment of achievement to Global, Regional and Country objectives and targets.
* Monitor the accounts' performance in close cooperation with the program management team.
* Ensure team's compliance with DHL Express Global Sales Process, Systems and Tools.
* Develop a high-performance service culture within the functional department.
Plan, organize and direct an efficient and effective functional department.
* Develop IKOs/KPIs with team members and monitor individual performance.
* Conduct performance appraisal.
* Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets: recruit, train, coach, motivate and develop.
* Identify training needs and opportunities to develop a highly-skilled functional department.
Job Requirements:
* Minimum 8 years or more of working experience in a commercial environment, with at least 3 years of consultative selling experience.
* Culturally sensitive with strong customer service orientation and strong ability to operate and functionally manage people (networking and persuasive skills).
* A resourceful and strong individual who can work independently and within a team to deliver results.
* Strong communicator (in written & spoken English) with excellent numeric and presentation skills.
* Degree in Business Management or a commercially orientated subject e.g.
Logistics, etc.
- Rate: Not Specified
- Location: Singapore, SG-02
- Type: Permanent
- Industry: Sales
- Recruiter: DHL Express
- Contact: Not Specified
- Email: to view click here
- Reference: 25006AG
- Posted: 2025-07-27 08:22:15 -
- View all Jobs from DHL Express
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