Lead | OTC Specialist

We're seeking a dynamic Lead - OTC Specialist to join our team and drive excellence across Oracle Fusion Order and Subscription Management.

In this pivotal role, you'll lead the configuration, enhancement, and support of key modules including OSS, Receivables, and Revenue Management.

If you thrive in a fast-paced environment, enjoy collaborating with cross-functional teams, and have a deep understanding of subscription-based business models, we invite you to bring your expertise and help shape the future of our financial systems.

This role is based in our Jersey City, NJ global headquarters which offers a hybrid work model.

Key Responsibilities - Oracle Fusion OSS (Order and Subscription Management)


* Configure, maintain, and provide ongoing support for Oracle Fusion Order Management and Subscription Management modules.


* Manage end-to-end Order-to-Fulfillment processes, including subscription lifecycle management and pricing configuration.


* Enhance and support Oracle Fusion Revenue Management, ensuring compliance with revenue recognition standards (e.g., ASC 606).


* Design and maintain pricing structures and rules aligned with evolving business requirements.


* Collaborate with business stakeholders to gather requirements and deliver scalable, efficient solutions.


* Conduct gap analyses, develop test cases, and lead UAT for new OTC features and system enhancements.


* Monitor and troubleshoot integrations between OSS, Receivables, Revenue Management, and other Oracle Cloud modules.


* Manage the setup and daily operations of Oracle Receivables, including invoicing, collections, receipts processing, and customer account maintenance.


* Partner with Billing and Cash teams to resolve AR-related issues, apply receipts, and manage unapplied or misapplied cash.


* Develop and analyze reports for OSS, AR, and RMCS to support business decisions and period close activities.


* Work closely with IT to drive automation, develop custom reports, and implement system extensions as needed.

Required Qualifications


* Bachelor's degree in finance, Accounting, Business, or Information Systems.


* Minimum of 7 years of hands-on experience with Oracle Fusion Cloud, specifically in Order & Subscription Management (OSS) and Receivables.


* Strong knowledge of the Order-to-Cash (O2C) process and Oracle Cloud Financials.


* Proven experience in system configuration, personalization, and preparing functional documentation.


* Proficiency in analyzing system logs, managing setups, and conducting data validation.

Preferred Skills


* Experience working in SaaS or other subscription-based business models.


* In-depth understanding of Oracle OSS, RMCS (Revenue Management Cloud Service).


* Familiarity with Oracle Integration Cloud (OIC) and BI Publisher for reporting and integration.


* Strong grasp of Customer Data Management (CDM) within Oracle Cloud.


* Strong excel skills is a...