Hotel Assitant General Manager

About Us

Hyatt Place Albany opened in September 2023.

Located in downtown Albany along the Hudson River, it is conveniently serviced by several CDTA bus routes and among dining and entertainment options.

You can help build a passionate team that has fun, works hard, and loves one another.

When you join the HEI family, you are joining one of the largest hotel management companies in the US, you receive the benefit of the HEI Loves culture where we value you, our team members.

HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.

Act as General Manager in his/her absence when necessary.

Essential Duties and Responsibilities


* Lead all operational managers to success on daily, weekly, monthly, and annual action plans related to property strategic plan.


* Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings.

• Ensure compliance of brand standard operating procedures and policies.


* Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts.

Develop and implement controls for expense management, such as utilizing labor management tools.


* Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members.


* As a member of the Executive Committee for the property, the Assistant General Manager is expected to help create and execute the financial objectives of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Minimum three years of management experience, preferably in both Rooms and F&B.


* Computer literacy and financial management experience required.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


* Able to resolve guest, s...