Join Our Team as a Care Coach and Make a Meaningful Impact Every Day

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.

The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Sagility has more than 25,000 employees across 5 countries.

Job title:

Join Our Team as a Care Coach and Make a Meaningful Impact Every Day

Job Description:

Are you passionate about helping others and making a difference in your community? At Sagility, we are seeking compassionate, detail oriented professionals to join our expanding team of Care Coaches.

We welcome applications from individuals with a variety of educational and professional backgrounds who are ready to bring empathy, critical thinking, and dedication to patient care.

What You Will Do

As a Care Coach, you will support adult patients, many of whom are elderly or chronically ill by conducting health assessments, coordinating care, and guiding them through their healthcare journey.

You will work in collaboration with members of the healthcare team to ensure patients understand their health benefits and receive the right care at the right time.

Who We Are Looking For

We welcome applicants who meet either of the following qualification paths:

Profile 1 Allied or Social Science Background


* Education: Bachelor?s degree in allied sciences, Social Sciences, Social Work, Human Services, or a related field (excluding Nursing/Physician degrees)


* Experience: Minimum of 1 year in direct adult patient care, such as long-term care, home/community services, hospital or facility-based care, case management, or managed care

Profile 2 General Degree Background


* Education: Bachelor?s or associate degree in any discipline


* Experience: Minimum of 2 years in direct adult patient care in similar settings as above

What You Bring


* Proficiency in Microsoft Word, Excel, Outlook, and electronic records systems


* Strong interpersonal and communication skills


* Ability to build trust with patients, colleagues, and healthcare stakeholders.


* Critical thinking and problem-solving mindset

Preferred (but not required):


* Experience with Medicare/Medicaid recipients


* Familiarity with health assessments and benefit coordination


* Background working with elderly or chronically ill patients.


* Experience in BPO healthcare

Why Join Sagility?

We believe in supporting our team as much as they support our patients.

As a Care Coach, you will have access to a wide range of benefits, including:



* Starting Pay is $17.80 per hour


* Daily Pay Access your earnings when you need them.


* Comprehensive Benefits Medical, Dental, Vision, Life Insurance, Short and Long Term Disability


* Work-Life Balance Paid Time Off (PTO), Flexible Spe...