Customer Service- Inside Sales Representative

Inside Sales Representative

Location: Ontario, California (Onsite, 5 days/week)

Division: Bray Process Control West Coast (a division of Bray Sales, Inc.)

Pay: Hourly, Non - Exempt at $36.00 hourly with quarterly sales bonus potential 

 

Join a Global Leader in Flow Control Solutions

Bray International is a worldwide leader in industrial valves, actuators, and control products, recognized for engineering excellence, innovation, and a customer-first approach.

With over 30 years of industry leadership as a privately held company, Bray offers a stable and collaborative work environment where your ideas matter—and your growth is encouraged.

We are currently seeking a Inside Sales Representative to join our West Coast team in Ontario, CA.

If you’re a motivated professional with a passion for customer service and technical sales, this is your opportunity to thrive in a fast-paced, supportive environment and make a real impact.

What You’ll Do

As an Inside Sales Representative, you’ll serve as a key liaison between Bray and our valued customers.

Your focus will be on building lasting relationships and ensuring exceptional service and support.

Key Responsibilities:


* Serve as the primary contact for assigned customer accounts


* Manage sales orders, process quotes, and handle inquiries through ERP systems


* Collaborate with internal departments to ensure timely and accurate order fulfillment


* Provide technical product information and recommend solutions


* Proactively resolve customer issues and escalate when needed


* Maintain accurate records and follow-up on open items

 

What We're Looking For

We’re looking for a tech-savvy, people-oriented team player who thrives in a fast-moving industrial sales environment.

Preferred Qualifications:


* 2–5 years of inside sales or customer service experience, ideally in an industrial or technical environment


* Strong interpersonal communication skills (written and verbal)


* Comfortable working in a high-volume, detail-oriented role


* Experience with industrial valves, actuators, or flow control products is a major plus


* Familiarity with ERP/MRP systems preferred


* Proficient in Microsoft Office (Excel, Word, Outlook)


* Bachelor's degree preferred—or equivalent technical/business experience


* Must be authorized to work permanently in the U.S.

 

Why Join Bray?

At Bray, you’re more than just an employee—you’re a valued part of our team.

We offer a rewarding work environment where your contributions are recognized and your growth is supported.

Here’s what we offer:


* Competitive compensation plans


* Comprehensive benefits starting the 1st of the month after 30 days, including:



* Medical, dental, vision & life insurance


* 401(k) with company match


* Paid holidays & vacation

Career growth in a stable, growing company

Positive work culture grounded in integrity, collaboration, a...