Launch Point: Program Manager

Job Summary:

We are seeking a strategic and execution-focused Program Manager to lead the Next Gen Supplier Onboarding Program as part of ScanSource Launch Point.

This high-impact role is responsible for the development and execution of vendor business plans to increase market share, sales, and profitability.

The Program Manager will lead the onboarding, and integration of new suppliers into our ecosystem with a strong emphasis on merchandising, solution alignment, market positioning, sales enablement, and profitable inventory planning.

You will collaborate across internal departments to align priorities, build product strategies, and drive revenue growth while maintaining a high level of supplier engagement.

This position requires a strong understanding of supplier lifecycle management, B2B technology channels, contract negotiations and go-to-market (GTM) strategies.

Key Responsibilities:

Business Planning & Strategy


* Understand the impact of solution transactions on Sales, Supplier Services, and Marketing.


* Leverage internal resources to develop comprehensive product strategies for assigned suppliers to maximize revenue and contribution margin.


* Build and maintain strong, strategic relationships with supplier executives and key partners.


* Understand assigned suppliers' GTM strategies and create tailored business plans and solution programs to drive growth.


* Collaborate with internal stakeholders to ensure strategic alignment across functions.


* Monitor and manage supplier pipeline and programs through coordination with Launch Point Management.

Supplier Onboarding & Contracting


* Lead end-to-end onboarding for new suppliers aligned with business and market needs.


* Manage supplier contracts, ensuring favorable terms and compliance.


* Develop and maintain scalable onboarding processes and operational controls.

Merchandising & Market Positioning


* Collaborate with ISG Management and channel leaders within organization to define merchandising strategies.


* Position new supplier solutions within relevant verticals and solution categories.


* Define competitive differentiators and go-to-market messaging.

Solution Integration & Alignment


* Ensure supplier solutions are mapped to current technologies (e.g., cloud, cybersecurity, connectivity, hardware/software).


* Collaborate with technical teams to validate solution fit and ensure proper enablement.


* Align new offerings with ScanSource's broader value propositions and sticker offerings.

Sales Enablement & Adoption


* Partner with Sales, Marketing, and Training to create enablement plans for supplier solutions.


* Deliver tools, collateral, and training (e.g., battlecards, webinars) to drive internal adoption and revenue generation.


* Ensure field sales readiness and solution fluency.

Program Management & Reporting


* Own and manage program timelines, roadmaps, and cross-functional communication...