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Mailroom Team Lead Shift B - Jefferson City, MO

Description & Requirements

Maximus is seeking a Mailroom Team Lead to support our Missouri Income Maintenance Program in Jefferson City, MO.

In this pivotal role, you will lead a dedicated mailroom team, drive high-quality performance, and cultivate a collaborative and efficient work environment.

We're looking for an experienced leader with a proven ability to inspire and motivate teams, maintain operational excellence, and meet organizational goals.

If you're ready to bring your leadership skills to a mission-driven company that makes a real difference in people's lives, we encourage you to apply.

This is an onsite, full-time position working Monday through Friday, from 3:30 PM to 12:00 AM Central time.

The ideal candidate will live in or very near Jefferson City, MO.

Please note: If offered the position, state fingerprinting will be required as part of the background check process.

Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities - Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:
- Monitor day-to-day activities of mailroom staff, ensuring compliance with mailing timeframes.
- Ensure 100% quality control and accuracy of all outbound mailings, whether in-house or fulfillment vendor mailing.
- Oversee quality control and fulfillment vendor and mailroom activities including exceptions, potential count discrepancies, return mail, and accuracy of fulfillment materials.
- Provide regular and ad hoc fulfillment activity reports to Manager.
- Assist mailroom staff in mail processing and movement of materials.

- Assign nightly tasks to the team and ensure work is evenly distributed

- Monitor team performance and progress throughout the shift

- Check and maintain accuracy of reports, including Smartsheet updates

- Ensure all team members are on task and completing required trainings

- Provide support t ...




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