Credit Card Account Opening - Product Executive Director

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director within the Lending Customer Acquisition Experiences team, you will lead innovation through the development of products and features that delight customers.

As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities


* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


* Oversee the end-to-end Product roadmap for the Account Opening and Shopping journey within Card including vision, development, risk management, and business growth targets


* Lead the discovery and development of CARD Products and methodologies to enhance the customer experience and drive business growth


* Foster a culture of innovation and collaboration within the team.


* Lead and coordinate complex Product initiatives across multiple areas, driving strategy alignment, prioritization decisions, and optimal sequencing


* Build robust partnerships with the Quad (Product, Experience, Tech/Architecture/Data & Analytics) to achieve results

Required qualifications, capabilities, and skills


* 8+ years of experience or equivalent expertise delivering products, projects, or technology applications


* Extensive knowledge of the product development life cycle, technical design, and data analytics


* Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Experience driving change within organizations and managing stakeholders across multiple functions


* Extensive experience with all stages of the Product development life cycle, including technical design, solution, and optimization post-launch


* Exceptional ability to understand data and leverage analytic insights to contin...