Senior Director, CPG Customer and Commercial Facing Technology

Coke Florida is searching for a Senior Director, CPG Customer & Commercial Facing Technology based out of our Tampa HQ area office, working Monday - Friday.

What You Will Do:

A Senior Director of CPG Customer and Commercial-Facing Technology is responsible for leading the strategic vision and execution of technology solutions to optimize the company's Customer & Commercial Technology operations and empowering our sales force to achieve commercial success.

This role involves overseeing the development, implementation, and maintenance of enterprise-level software, integrating various systems, and driving continuous improvement in marketing and sales processes through technology.

This involves leading a team, partnering with various departments, and leveraging technology to enhance sales operations, improve reporting, and optimize sales execution.

The Senior Director also manages teams, budgets, and timelines for technology projects, ensuring alignment with business objectives and compliance with industry standards.

Roles and Responsibilities:


* Develop and implement the technology strategy supporting marketing, sales, sales, and commercial operations, aligning it with overall business goals.


* Develop and implement a sales technology roadmap that aligns with business objectives.

This includes identifying, evaluating, and implementing CRM platforms, sales automation tools, digital storefronts/eCommerce, and sales data analytics solutions, ensuring their seamless integration.


* Drive adoption and effective use of sales technology.

Design and execute adoption programs and leverage data-driven insights to enhance sales productivity and revenue growth.


* Analyze and streamline sales processes and implement the best practices with the goals of improving sales productivity and key measurable sales outcomes.


* In partnership with Sales leadership, establish KPIs and performance metrics


* Generate reports and dashboards for insights and monitor market trends.


* Manage and mentor a team responsible for implementing and supporting sales technology, while fostering a high-performing, collaborative, data-driven culture, and attract, train, and retain talent.


* Lead the development, implementation, and maintenance of enterprise-level application software, including Forecast to Order, Market & Category Planning, Marketing, Sales & Customer Relationship Management, and Merchandising & Compliance systems.


* Manage budgets, resources, and timelines for technology projects, ensuring on-time and on-budget delivery.


* Drive continuous improvement in software processes and methodologies, leveraging technology to enhance efficiency and effectiveness.


* Ensure that all technology solutions and processes comply with industry standards and regulatory requirements.


* Collaborate with other departments, such as procurement, supply chain and logistics, enterprise data, and infrastructure to ensure seamless integ...