IT Manager - voco Cairo Arabella Plaza

Are you a digital-forward innovator with a passion for hospitality? voco® Cairo Arabella Plaza, part of the IHG Hotels & Resorts family, is gearing up for an unforgettable launch, and we need a visionary IT Manager to spearhead our technological evolution!

In this mission-critical role, you’ll be the driving force behind our hotel’s tech infrastructure—ensuring flawless systems, robust cybersecurity, and next-level guest experiences from opening day.

If you excel in high-energy environments and love turning tech hurdles into breakthroughs, this is your moment to make an impact at Cairo’s most anticipated upscale destination!

A little taste of your day-to-day: 
 

Every day is different, but you’ll mostly be:



* As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently. 


* Keep up to date with all approved systems and technology including 
+ Computer Hardware systems and devices including PC LAN technology 
+ Software operating and utility systems 
+ Front Office and Accounts Receivable Property Management Systems 
+ Interfaces to and from Front Office Property Management Systems and other Systems 
+ Back Office Accounting Systems 
+ PC and LAN based Office Automation products 
+ Internal and External Electronic Mail / Facsimile / Scanner software and communication tools 
+ Point Of Sale Systems 
+ Guest and Administration Voicemail 
+ Call Accounting 
+ Cabling 
+ Hub / Switch Management Systems 
+ Assist and Support Electronic Door Locking Computer System 
+ Computer Virus protection 
+ Hotel IT Security and Firewalls 


* Maintain an up-to-date list of all computer hardware and software at hotel. 


* Monitor the performance of the systems and maintain logbook of performance 


* Understand all standards and customized features and functions of the Hotel front office system 


* Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications 


* Maintain uncompromising data and physical security standards 


* Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system 


* Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries


* Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion 


* Follow-up outstanding points from the latest IT audit of his/her hotel


* Notify department heads on current computer related issues, new releases, MIS trends, viruses etc. 


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