Therapy Access Manager (Pulmonary Hypertension) – Boston, MA

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Market Access

Job Sub Function:
Reimbursement

Job Category:
People Leader

All Job Posting Locations:
Boston, Massachusetts, United States of America

Job Description:

We are searching for the best talent for a Therapy Access Manager in our Boston territory.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for a Therapy Access Manager which will be a field-based position.

PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

An important aspect of patient unmet need includes helping them start and stay on their medicine for the best chance at treatment success.

The Patient Engagement and Customer Solutions (PECS) organization serves patients, during their treatment journey with Janssen therapies, to help overcome challenges to fulfillment, on-boarding, and adherence. 

The Therapy Access Manager (TAM) is responsible for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff, with respect to patient access to J&J Pulmonary Hypertension therapies.  This role involves investing time (up to 75%) on-site with HCPs, assessing their education needs and facilitating collaboration with various stakeholders.    

A Day in the Life

Every patient’s healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors.

For many patients, the decision to start or stop a treatment is overwhelming.

J&J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.

Primary Responsibilities: 

Primary responsibilities include the following.

Other duties may be assigned.


* Equip HCPs and their staff, through education, to navigate...