Infrastructure Specialist

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
031534 Infrastructure Specialist (Open)

Job Description:

Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 35 countries and 200-plus locations.

Our Vision

Be the best performing customer service company in the world.

Our Purpose

We create packaging solutions for life’s essentials.

Position Overview:
We are seeking a skilled and motivated IT Specialist to join our Digital Workspace team.

In this role, you will be part of a collaborative global team supporting Greif locations worldwide.

Your primary responsibilities will include assisting with the integration of newly acquired companies and contributing to the daily operations and continuous improvement of our digital workspace environment.

This is an exciting opportunity to work in a dynamic, international setting.

Key responsibilities include migrating PCs, managing Microsoft applications, and ensuring smooth integration within the Greif.com domain.

This role requires a solid understanding of Active Directory, DHCP, DNS services, M365 services and applications – eg.

Intune, Exchange, Teams, OneDrive, ...

– and Windows client operating systems.

Collaboration with internal and external teams is essential to ensure a seamless transition and provide on-site support when needed.

In addition to integration tasks, the candidate will participate in the daily operations of the Digital Workspace team, including but not limited to supporting Greif’s Citrix environment, Ricoh secure printing infrastructure, and managing client devices (PCs, laptops, thin clients, mobile devices, etc.).

Key Responsibilities:


* Participate in acquisition projects to integrate applications and data in the Greif.com domain.


* Configure and support Outlook, OneDrive, and Teams clients on PCs.


* Migrate mail, Teams, OneDrive and applications to the Greif.com infrastructure/Microsoft tenant.


* Collaborate with internal and external teams during migration projects.


* Leverage your expertise in Microsoft 365 to enhance the end-user experience across PC environments


* Manage user accounts, AD group memberships, and computer accounts within Active Directory.


* Maintain and troubleshoot Citrix, DHCP, and Ricoh secure printing infrastructure.


* Manage client devices – PCs, laptops, thin clients, phones, barcode scanners, etc.


* M&A and divestment activities will be in primary focus

Skills and Competencies:


* Proficient in Microsoft Intune, Active Directory, DHCP, print services, and Microsoft 365.


* Experienced in configuring and supporting Outlook, OneDrive, and Teams.


* Strong problem-solving, communication, and customer service skills.


* Comfortable working in global enterprise env...