Client 360 Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Client 360, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Builds a deep understanding for how JPMorgan engages our extensive client base, including go-to-market strategies, relationship management priorities, and business development.


* Plays a leading role in delivering a transformational new solution within JPMorgan that will influence how we engage our customers and drive business globally.


* Collaborates closely with cross-functional teams to help shape the future of our products and ongoing success


* Drives customer-centric product development which translate business needs into tech / data requirements, ,and user stories


* Partners with Product Managers to identify new product opportunities that reflect the needs of JPMorgan's customers and the market through user research and discovery.


* Partners with data scientists to derive business insights using data analytics (e.g.

Alteryx, Graph) and forward-looking AI/ML capabilities.

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Ability to communicate effectively and confidently with various stakeholder groups.


* Outstanding judgment, organizational skills, and attention to detail ability.


* Knowledge of JPMorgan Chase's business landscape with an understanding of how Corporate and Investment Banking ...